Digital Meter

The Digital Meter is a technologically innovative system that monitors and manages – also remotely - the contractual relationship with customers. The system uses a two-way communication network between the electronic meters installed by customers and the company’s customer management centre

The Digital Meter, which has been installed by over 30 million customers, is the first and only system worlwide that serves all customers, placing Enel at the forefront in the implementation of the Smart Grids of the future.

Through the new meters, every user can:

  • monitor his consumption, for the current two-monthly period and the previous one;
  • know the tariff that is applied;
  • know the actual power consumed by household appliances.

By virtue of to the Digital Meter, customers can accelerate the activation of their contract, or modify it, without having to wait for the intervention of a technician. It is sufficient to call the number 800 900 800, the Enel Contact Center.

Through the remote measuring,customers can calculate their bill calculated based on of consumption recorded and regularly updated, without having to pay extra sums for deposits or balances.

An advantage of this system is its adaptation to different tariffs based on different time periods. This way, it’s possible to enact the "Demand Management", that is,an improved power demand management that is based on the availability of the network.

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