Enel was one of the first large Italian companies that established a unit devolved to managing relations with interest representing associations.
This approach allowed Enel to work uniting forces with these categories of stakeholders, so as to develop large-scale industrial projects and participate in the growth process of these associations, especially regarding the significant changes that the energy sector has undergone over the past ten years. This activity helped consolidate CSR within Enel, also allowing the Company to perform “best practices” at an Italian level, to the point that it has become a benchmark for other companies.
With a view to the future, the system that manages the relations with the Associations representing the interests of Enel is increasingly focusing on the Company’s present international scope. For this reason, especially in 2010, the Enel unit that handles relations with associations initiated a series of contacts with the European Commission, in particular with the Directorate General for Health and Consumers (DGSANCO), aimed at disseminating these experiences and investigating the possibility of a fruitful exchange with both the other industry companies and EU organizations.
The goal is to share and extend consolidated activities that have become a distinctive component of Enel’s actions regarding its stakeholders, such as the promotion of energy efficiency in end uses or “conciliation” as a method of settling disputes that is alternative to the ordinary judicial system, will be tried out in the European countries in which legislative and market conditions, as well as those of corporate organization, allow it.
Last update: 19/07/2011
