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#EnelFocusOn in NYC

On Thursday 11 April a new appointment with #EnelFocusOn will be live-streamed from New York City. The event’s keynote speaker will be Cyrus Wadia, a sustainability leader and scientist specialising in climate change, innovation and sport

#enelfocuson

Experience matters: the client at the centre

The 14th edition of #EnelFocusOn was held in Bogotá, Colombia. Together with Joe Pine, co-author of the bestseller “The Experience Economy,” we went in search of the many ways in which the digital transformation can enable companies to improve their customers’ experience and quality of life