Enel considers people’s health, safety and psychological and physical well-being one of the main priorities of the Group. Optimal management of this issue contributes to generate trust and boost the commitment of people in relation to the Group and the work they perform, also helping to improve performance, raise productivity and reduce labour cost. In confirmation of the constant commitment assumed by Enel in relation to safety, the total combined injury Frequency Rate (FR) in 2019 for Enel people and contractors was down by 18% compared to 2018.
Ecosystems and platforms
Digitalisation and the spread of new technologies are accelerating the transformation of a large number of sectors. This context offers new opportunities based on the development of energy solutions that promote sustainability and make it possible to diversity the offering of the products and services the Group proposes to its customers, both influencing the traditional business and promoting the creation of new models. Innovation of products, services or processes is a strategic priority that guarantees the Company’s long-term success against the background of an increasingly competitive and demanding market. In this context, the Group has included clear and precise objectives in its 2020-2022 Sustainability Plan, aimed at defining and developing new products and services, promoting the application of new technologies in the sphere of energy efficiency, electric mobility, storage and other sustainable energy solutions.
Sound governance and fair corporate conduct
Enel has established a system of rules, models and control mechanisms inspired by the highest standards of transparency and fairness in management of the business, both internally and externally. This model generates trust among stakeholders, an aspect that is reflected also in the economic results and in positioning in the principal ESG ratings and sustainability indices.