The adoption of a sustainable and integrated business model in 2015 has allowed Enel to pick up on opportunities in the energy sector linked to global decarbonisation and electrification trends, and to take its place alongside the leaders in the energy transition. Thanks to this approach, Enel today is a more sustainable, efficient, and remunerative company, with a significantly lower risk profile and greater capacity to adapt rapidly to change. The 2020-2022 strategy focuses on the achievement of the UN Sustainable Development Goals (SDGs) throughout the entire value chain, placing SDG 13 (Action to combat climate change) at the centre. Decarbonisation of the energy mix, by accelerating the growth of renewable capacity (SDG 7 - Affordable and clean energy), and the gradual closure of coal plants, combined with electrification of consumption, will be the pillars for the next three-year period. The enabling factors are infrastructure and networks, in line with SDG 9 (Industry, innovation and infrastructure), and also ecosystems and platforms, in line with SDG 11 (Sustainable cities and communities). From the operational standpoint, a 14.1 GW increase in renewable capacity is planned within 2022, reaching around 60 GW of total managed capacity, mainly due to organic growth, with a reduction in global coal generation of around 74% compared to 2018. At the same time, the proportion of renewables versus total capacity should reach 60% in three years, guiding the increase in profitability of generation assets and increasing zero CO2 emission generation to 68% by 2022. In the drive to achieve complete decarbonisation by 2050, Enel has created a roadmap with interim objectives, certified by the Science Based Targets initiative (SBTi), with a projected reduction of 70% in direct greenhouse gas emissions per kWh in 2030 with respect to 2017 levels, unto reaching 125 g/kWheq1. A commitment was also made to reduce Enel’s indirect emissions associated with the sale of natural gas on the retail market by 16% within 2030 compared to the 2017 values. The Plan calls for specific investments dedicated to the electrification of consumption, promoting growth of the customer base, and constant increases in efficiency supported by the creation of global business platforms. In consideration of the important role of smart infrastructure in a world of completely decarbonized energy, the Plan aims to make the network ever more flexible and resilient, by means of investments in digitalisation, service quality, and efficiency. The 2022 key objectives include a projected 9% reduction in the System Average Interruption Frequency Index (SAIFI) and around 29 million second generation smart meters installed. The energy transition will be supported also by the development of new services, including an increase in the demand response (10.1 GW in 2022), installation of 736 thousand public and private charging points for electric vehicles within the reference three-year period, and the development of other electrification services. In the period 2020-2022, Enel will also continue to adopt a platform-based model primarily in networks, in retail and in Enel X. In networks the use of a global platform allows the standardisation of management and maintenance, of customer administration processes, and of resources and systems allocation. Enel is engaged in the retail in the construction and management of a model based on products and services rather than on local markets, to aid innovation and efficiency in all countries and regions. Enel X adopts the “by design” platform model and develops innovative products and services, also by way of its partners. The people centricity, a sustainable supply chain, sound governance, occupational health and safety and a focus on the environment strengthen and complete the Group’s sustainability strategy, thus contributing to the accomplishment of all 17 of the sustainable development goals.