ENEL: IMPROVED QUALITY OF THE POWER SERVICE IN ITALY, RESULTS BEYOND THE TARGETS SET BY THE ENERGY AUTHORITY

2010 saw an increase in the number of customers served and a reduction in service interruptions: an average of 45 minutes per customer against the official target of 54 set by the Authority and the 48 minutes of the previous year. A level of excellence that matches up to the best European standards.
The results are the pay-off from considerable investments in the grid: 1,147 million euros in 2010.

Microsoft Word - Qualità del servizio elettrico inglese

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